E-Sign Portal

UCLA Student Loan Services and Collections - E-Sign Online

The E-Sign Portal is for students who ‘accept’ a loan offer on their Financial Aid Notification (FAN).  Here they will be assisted in fulfilling all borrower requirements as well as completing the associated loan documents.  It is through this portal that potential loan borrowers will review and confirm their understanding of the terms, conditions, rights and responsibilities associated with a student loan, as well as e-sign and submit the related documents.  Until these actions are completed, the loan(s) will not disburse.

To better ensure your loan disbursement goes smoothly, please select, carefully read, and fully follow the directions below for each loan that you accept on your FAN.

 

Completing the Loan Document E-Sign Process
For instructions on how to complete the above required actions, click on the drop menu(s) below corresponding to the loan type(s) you have ‘accepted’ on your most recent FAN:

 

Federal Direct Subsidized/Unsubsidized Loans

If you have accepted on your Financial Aid Notification (FAN) a Federal Direct Subsidized Loan and/or Federal Direct Unsubsidized Loan:

1. Take the federally required entrance loan counseling through iGrad (If already completed, please disregard and go to step 2.)

a. Go to the Debt Management page to begin your Undergraduate ENTRANCE Loan Counseling by clicking here

2. E-Sign your Federal Direct Loan Master Promissory Note by going to www.studentloans.gov (If already completed, please disregard.)

a. Once signed, this promissory note will be open for 10 years.  You will not be required to sign one of these again until it expires or is closed.

Federal Direct Graduate PLUS Loan

If you have accepted on your Financial Aid Notification (FAN) a Federal Direct Graduate PLUS Loan:

1. Take the federally required entrance loan counseling (If already completed, please disregard and go to step 2.)

a. Go to the Debt Management page to begin your Graduate/Professional ENTRANCE Loan Counseling by clicking here

2. E-Sign your Federal Direct Graduate PLUS Master Promissory Note by going to www.studentloans.gov  (If already completed, please disregard.)

a. Once signed, this promissory note will be open for 10 years.  You will not be required to sign one of these again until it expires or is closed.

University / Health Profession / Dream Loans

If you have accepted on your Financial Aid Notification (FAN) your choice of any University/Health Profession/Dream Loan type offer(s):

1. Take the federally required entrance loan counseling through iGrad (If already completed, please disregard and go to step 2.  Potential borrowers of any type of Dream Loan are NOT required to complete iGrad entrance loan counseling and may skip to step 2.)

a. Go to the Debt Management page to begin your ENTRANCE Loan Counseling by clicking here

2. Find the email from Heartland ECSI inviting you to complete the loan document e-sign process.  It will contain your ECSI PIN.  (You should have received it 1-2 business days after accepting your loan(s) on your FAN.  Remember to check your spam folder!)  DO NOT PROCEED UNTIL YOU HAVE RECEIVED THE EMAIL NOTICE.*

 

3. Authenticate on Heartland ECSI

a. To do this, you will need your legal first and last name and date of birth; your Social Security Number (when applicable).  Even if authentication is not successful, continue on the Heartland ECSI site to complete all the additional action items associated with your loan(s) as listed below in step 4.

4.  Once you have logged on to your Heartland ECSI account, prepare to:

a. Read the presented materials; take the required quiz(zes)

b. Provide contact and reference information

c. Print important informational pages for your record

d. Sign electronically your promissory note(s).

1. If you are NOT able to authenticate and e-sign, DO NOT PRINT THE PROMISSORY NOTE.  Instead, please go to the Loan Services Office, A-227 Murphy Hall, and have your promissory printed there to ensure accuracy, uniformity and more efficient processing.

e. Print a copy of your e-signed promissory note(s) for your file

5. After you have read the above steps and are ready to proceed with the e-sign process, please click here


Please note that it will take at least 3 business days for confirmation of your completing loan entrance counseling and/or e-signing your promissory note(s) to update in the UCLA record system.


*For help navigating the Heartland ECSI website or problems with your ECSI PIN,
you may contact Heartland ECSI at 888.549.3274.

  


For other questions regarding this E-Sign Portal page, you may contact the
UCLA Loan Services Office through the UCLA Message Center at:

https://sa.ucla.edu/MessageCenter/OneStop/Home/PostMessage?topicId=254;

 or call us at 310.825.9864 and select option ‘8’.