INTRODUCTION
If you are a UCLA student or UCLA UNEX student who while attending you borrowed from:
- a campus-based student loan program and/or
- a non-campus-based student loan program
AND if you are a UCLA student or UCLA UNEX student who within or at the end of the current term will:
- graduate/separate or
- enroll below half-time (under 6 units for undergraduates; under 4 units for graduates) or
- take a leave of absence or
- cease enrollment
Federal regulations and UCLA indicate that you are to complete the appropriate UCLA loan exit process(es).
Failure to meet Exit Interview Process requirements will result in a hold on your records. Exit-related holds prevent access to grades and diploma. Re-enrollment and use of various campus services may also be affected.
BEFORE YOU BEGIN
Please make certain you have available the following:
- Your FSA ID (If FSA ID unavailable/lost, go to https://studentaid.gov/fsa-id/sign-in/landing and request new/duplicate one.)
- Your UCLA Logon ID
- Home and work contact information for your spouse (if applicable)
- Home and work contact information for your parents/guardians
- Home and work contact information for 3 references
(The references cannot be students, or individuals living at the same address with you, your parents/guardians or each other. You may not use your parent/guardian as a reference. It is permitted to list as references siblings who are over 21 years of age and living on their own.) - Computer capable of running the latest versions of either:
- Mozilla Firefox
- Microsoft Internet Explorer
- Apple Safari
- Google Chrome
- Ability to temporarily disable any pop-up blocking software
STOP!
If you do not know the types of loans you have borrowed, first determine your borrowing history using MyLoanData.
Special message to all exiting UCLA students: Please update your contact information on MyUCLA before proceeding with this exit interview/counseling process.
Special message to all exiting UNEX students: Please update your mailing address by going to the UNEX website at https://www.uclaextension.edu/ and log into your account via the UNEX 'Student Portal’. Update your profile before proceeding with this exit interview/counseling process.
TO PROCEED
When the record system indicates it is time for you to exit, you will receive notification inviting you to access the loan exit process. If you have received such notification, please continue with the following:
For borrowers of CAMPUS-BASED LOANS
UNIVERSITY/REGENTS, HEALTH PROFESSION, and DREAM LOANS
If the record system determines it is time for you to exit, you will receive as a campus-based loan borrower an email notification from UCLA Loan Services inviting you to access the online Exit Interview Process for campus-based loans. If you DID receive the notification, please sign in with your UCLA Logon ID to begin by clicking here.
Please note that upon submission of a completed exit interview, it will take a minimum of three (3) full business days for the completion to update in the UCLA record system.
For assistance or questions regarding the Exit Interview Process for campus-based loans, contact Loan Services.
For borrowers of NON-CAMPUS-BASED LOANS
FEDERAL DIRECT LOANS
For those needing to complete the Exit Counseling Process as borrowers of non-campus-based Federal Direct Loans (Subsidized and/or Unsubsidized) or Federal Direct PLUS Loans, click on the Federal Direct Loan and University Loan Exit Counseling Requirements dropdown menu as found on the UCLA Financial Aid and Scholarships website at financialaid.ucla.edu/types-of-aid/loans and follow the instructions.
For assistance or questions regarding the Exit Counseling Process for Direct Loan Exit Counseling, contact UCLA Financial Aid and Scholarships.