Exit Interview

UCLA Student Loan Services and Collections - Debt Management

Introduction

If you are a UCLA student or UCLA UNEX student who while attending has borrowed from:

  • a non-campus-based student loan program and/or
  • a campus-based student loan program

AND if you are a UCLA student or UCLA UNEX student who within or at the end of the current term will:

  • graduate/separate
  • enroll below half-time (under 6 units for undergraduates; under 4 units for graduates)
  • take a leave of absence or cease enrollment

Federal regulations and UCLA require that you complete the UCLA Exit Interview/Counseling Process.

 

Failure to meet exit requirements will result in a hold on your records.
An exit hold will prevent access to grades, diploma and transcripts.
Re-enrollment and use of various campus services may also be affected.

 

BEFORE YOU BEGIN

Please make certain you have available the following:

  • Your FSA ID (If FSA ID unavailable/lost, go to https://fsaid.ed.gov and request new/duplicate one.)
  • Your UCLA Logon ID
  • Home and work contact information for your spouse (if applicable)
  • Home and work contact information for your parents/guardians
  • Home and work contact information for 2 references
    (The references cannot be students, or individuals living at the same address with you, your parents/guardians or each other. You may not use your parent/guardian as a reference. It is permitted to list as references siblings who are over 21 years of age and living on their own.)
  • Computer capable of running either:
    • Mozilla Firefox 19.0.1 or better
    • Microsoft Internet Explorer 11.0 or better
    • Apple Safari 5.1 or better
    • Google Chrome 27.0 or better
  • Ability to temporarily disable any pop-up blocking software

 

If you do not know the types of loans you have borrowed, click here to determine your borrowing history using MyLoanData.

Special message to all exiting UCLA students: Please update your contact information on MyUCLA before proceeding with this exit interview/counseling process.

Special message to all exiting UNEX students: Please update your mailing address by going to the UNEX website at www.uclaextension.edu and click on the tab marked ‘My Extension’. Update your profile before proceeding with this exit interview/counseling process.

 

TO PROCEED

When the record system indicates it is time for you to exit, you will receive an email notification from the UCLA Loan Services Office inviting you to access the online exit process. If you have received the notification, please click here to sign in using your UCLA logon and begin.