Exit Interview

UCLA Student Loan Services and Collections - Debt Management


Due to the University of California's conversion to a new billing servicer, starting August 1, 2017 thru August 22, 2017 (tentative end date), access to the online exit interview will be temporarily unavailable for campus-based loans such as:

Campus-Based Loans (Federal, State, or Institutional)

  • Federal Perkins Loan (or NDSL)

  • Health Professions Student Loan (HPSL)

  • Loans for Disadvantaged Students (LDS)

  • Nursing Student Loan (NSL)

  • Primary Care Loan (PCL)

  • Robert Noyce Teacher Scholars Repayable Scholarship

  • Governor’s Teacher Scholars Repayable Scholarship (GTSRS)

  • Beckwith Loan

  • Bolker Loan

  • Dettman Loan

  • Gordy Loan

  • Harker Loan

  • Hershey Loan

  • Hollywood Canteen Loan

  • Kaplan Loan

  • McCoy Loan

  • Regents Loan

  • Silver & Light Loan

  • Schurch Loan

  • Trenholme Loan

  • Alpha Tau Delta Loan

  • California Dream Loan

  • University Dream Loan

Please note that online exit counseling for Stafford/Direct Loans and Direct Grad PLUS Loans continues to be available without interruption. To access online exit counseling for Stafford/Direct Loans and Direct Grad PLUS Loans, please CLICK HERE.


Thank you for your understanding, patience and cooperation.


For questions and concerns regarding exit interview completion, you may contact the UCLA Loan Services Office through the MyUCLA Message Center by using the following LINK:


You can also access the MyUCLA Message Center by logging into your MyUCLA.